Symantec endpoint protection antivirus definitions not updating

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SOLUTION Antivirus "definition files" -- also known as "deffiles," "strings," or "signature files" -- allow antivirus software to spot the telltale signatures of known viruses.

These files must be kept up to date to provide protection against newly discovered viruses.

The campus and off-campus versions of Symantec Endpoint are set to automatically update your anti-virus definitions at least once a day.

You must be connected to the Internet to update Symantec Endpoint.

Deploying Anti-Virus definition updates is most commonly done through Fixlet messages in the Client Manager for Endpoint Protection Fixlet site.

Fixlet content in the site is updated frequently to help maintain current virus definition files across your network.

This can significantly reduce network bandwidth and overall performance.

Avoid scanning the v Disk Write Cache file and streaming disk IO that makes up the operating system for a given Target.

This document presumes you are using Symantec Endpoint Protection, which is provided free of charge via the download channel in Go WMU, to all WMU faculty and staff members.

In extreme cases, the PVS Target Device and Server can consume more resources than necessary or become inactive.

When a virtual disk is running in standard mode and needs to be restarted, it can potentially re-download all the previously loaded virus definitions; best practice would be to update just the Master Target Device.

If you are using something other than the Symantec product, you should check your software's self-help to determine how to perform the same actions.

Symantec Endpoint Protection should automatically enable itself upon installation.

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